Privacy Policy

RL Construction & Remodeling ("Company," "we," "us," or "our") operates the website rlconstructionma.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit a request for services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, phone number, email address, and service address provided through our contact form or by phone.
• Project information: details about your remodeling project that you voluntarily share with us.
• Usage data: IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically via cookies and analytics tools (including Google Analytics).
• Device data: device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries.
• Schedule and coordinate on-site visits and project work.
• Communicate updates about your project or our services.
• Improve our website and service offerings.
• Analyze usage trends and measure the effectiveness of our marketing.
• Comply with applicable legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze traffic and understand how visitors interact with our Site. This includes Google Analytics, which collects anonymized data about your visits. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You may also disable cookies in your browser settings, though some Site features may not function properly as a result.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: trusted vendors who assist with operations (e.g., email delivery, analytics) and are bound by confidentiality agreements.
• Legal requirements: when required by law, subpoena, or to protect our rights or the safety of others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for up to 3 years.

6. Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal information.
• Opt out of any marketing communications at any time.

To exercise any of these rights, contact us at info@rlconstructionma.com. We will respond within 30 days.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

RL Construction & Remodeling

Cape Cod, Boston & New Hampshire

Email: info@rlconstructionma.com

Phone: (774) 235-4906